POWER OUTAGE PROTOCOLS FOR CANNABIS FARMERS AND BUSINESSES

CalCannabis : Cultivation Licensees

For cannabis cultivation licensees impacted by public safety power outages, please remember that loss of access to the California Cannabis Track-and-Trace System–Metrc must be reported to the CA Department of Food and Agriculture (CDFA) within three calendar days of losing access. You may continue operations on your licensed premises by keeping paper records and detailing all inventory-tracking activities that occurred during the power outage. A licensee may not transfer any cannabis or cannabis products from the licensed premises until access has been restored.

Please contact CDFA’s CalCannabis Cultivation Licensing Division with questions about the regulations by calling 1-833-CALGROW Monday through Friday, 8am-5pm, or visit our website at CalCannabis.cdfa.ca.gov to read the laws and CDFA’s regulations § 8402, Track-and-Trace System(c)(6), and § 8402(e).

 

BCC: Retail, Distribution Licensees

For Bureau licensees who have been impacted by public safety power shutdowns that result in a loss of connectivity to the California Cannabis Track-and-Trace (CCTT) System – you must notify the Bureau immediately. You may continue operations on your licensed premises, including storefront retail sales. However, you must maintain records detailing commercial cannabis activity during the loss of connectivity.

You may not transfer any cannabis goods to another licensee, nor may you deliver cannabis goods to consumers, until your connectivity to the CCTT System access has been restored. For further information, please refer to section 5050 of the Bureau’s regulations.

 

CDPH: Manufacturing Licensees

If your business is impacted by public safety power shutdowns that result in a loss of connectivity to the California Cannabis Track-and-Trace (CCTT-Metrc) system, you may continue operations on your licensed premises, but you must maintain comprehensive records detailing inventory tracking for all activities that happen during the loss of access period; once access is restored, you must enter these inventory tracking records into the CCTT-Metrc system within three days. Licensees may not transfer any cannabis or cannabis product from the licensed premises until access has been restored.
If you lose access to CCTT-Metrc for more than 72 hours, you must report that loss of access to the California Department of Public Health. Email MCSB.CCTT@cdph.ca.gov and include the following information:
  • License number
  • Business name
  • Premises address
  • Date and time when access to the CCTT was lost
  • Cause of loss of access
  • Best point of contact for us to reach you
View the regulatory requirements for use of and loss of access to CCTT-Metrc (§40510-40517): www.cdph.ca.gov/mcsb/regulations.
If you have any questions, please contact our office via email, MCSB.CCTT@cdph.ca.gov, or phone, 855-421-7887.